Refunds & Returns

All items sold is cover under 7 days returns depending on product. You may return your item to us within 7 calendar days.


Countdown starts from the date you received the item to the post stamp date on the return parcel.


Refund can be processed in case of return or cancellation which been approved. We offer different refund options for you to choose from, based on your payment method at the time of purchase.


If the refund does not arrive after the next two month statements, please contact your issuing bank or party directly for further assistance.


Below are for each refund channels and time frame.


Payment Method

Refund Method

Viewnet Processing Time Frame

Bank Processing Time Frame

Credit Crad

Credit Card

3 to 7 Working Days

5 to 15 Working Days

Online Banking

Bank Account

3 to 7 Working Days

1 to 3 Working Days